AUTOMATE
Based in Northern Ireland · Serving local SMEs

Stop losing customers to missed calls and slow replies

Simple automation systems for NI businesses. We set it all up — you just watch the enquiries come in. No tech knowledge needed.

Book a free workflow check See how it works
14-day free pilot
No contract required
Set up within 48hrs

Live automation — what happens right now

1
Customer calls while you're on a jobYou miss it. Normally that lead is gone forever.
2
System sends an instant text replyWithin seconds — "Sorry we missed you, what do you need?"
3
Customer sends their detailsJob type, vehicle reg, appointment request — all captured.
4
You get an organised, bookable enquiryNot a missed call. A warm lead ready to close.
73%
of missed callers never ring back
<5s
average auto-reply speed
Missed-call recovery WhatsApp automation Booking reminders AI enquiry handling 14-day free pilot No-contract setup Local NI support 48hr go-live Missed-call recovery WhatsApp automation Booking reminders AI enquiry handling 14-day free pilot No-contract setup Local NI support 48hr go-live
0%
of missed callers don't ring back — your automation catches them first
0s
average response time from missed call to automated reply
0%
reduction in no-shows when automated reminders are in place
0hrs
from first call with us to your automation going live

What we do

Automation that makes sense
for your business

No buzzwords. No "AI revolution." Just practical systems that save time, win more jobs, and cost less than a single lost enquiry.

01 / Service
Missed-call recovery
When you're on a job and can't answer, the system texts the customer back in seconds. They stay engaged, give you their details, and you come back to an organised enquiry instead of a missed call.
Get this set up
02 / Service
WhatsApp & message automation
Handle common questions, collect booking details, and send follow-ups — all over WhatsApp. Customers get instant responses, you get organised information, without you being glued to your phone.
Get this set up
03 / Service
Booking & reminder systems
Automatic booking confirmations, day-before reminders, and post-job follow-ups. Fewer no-shows, less back-and-forth on the phone, and customers who feel looked after from the first message.
Get this set up
04 / Service
AI enquiry handling
Smart responses that understand what customers are asking, collect the right information, and route everything correctly — so every message arrives organised before you even open it. Available 24/7.
Get this set up

The process

Up and running in under a week

01
Free workflow check — 30 minutes
We look at how your business currently handles calls, messages, and bookings. No pressure, no tech jargon — just a clear look at where enquiries are slipping through the cracks.
02
We build your system
Custom automations designed around your business — your wording, your tone, your workflows. We handle every bit of the technical setup. You don't need to touch a single thing.
03
14-day free pilot — no payment
Run the system live for two weeks at zero cost. See exactly how many enquiries get recovered. If it doesn't deliver clear value, you walk away and pay nothing. No awkward conversations.
04
Ongoing local support
We're based here in Northern Ireland. If something needs tweaking, we sort it fast. No offshore support tickets, no waiting three days for a reply — just a quick call or message.
Belfast Auto Centre
Automation active
📵 Missed call — 11:42am
Missed call from +44 7712 xxxxxx
Auto-reply — 11:42am (<5 seconds later)
Hi there! Sorry we missed your call — we're out on a job right now. What can we help you with? Just text back and we'll get right back to you 👍
Customer — 11:44am
Hi yeah need my MOT done, Ford Focus 2019, can you fit me in next week?
Auto-reply
Great, we have slots on Tuesday and Thursday next week. Which works better for you?
Customer
Thursday please 👍
✓ Booking confirmed automatically
Thursday confirmed — we'll send you a reminder the evening before. See you then!

Industries

We know your type of business

Generic software doesn't understand how a garage runs differently from a salon. Our systems are built around the way your industry actually works.

🔧
Garages & mechanics
MOT reminders, missed-call recovery, quote follow-ups, job status updates
✂️
Barbers & salons
Booking automation, no-show reduction, rebooking prompts, review requests
🏗️
Trades & builders
Quote follow-up sequences, customer updates, scheduling, callback automation
🏥
Clinics & therapists
Appointment reminders, intake forms, cancellation handling, rebooking
🏠
Estate agents
Viewing confirmations, lead capture, follow-up sequences, landlord comms
💪
Gyms & personal trainers
Trial enquiry handling, session reminders, membership renewal automation
🛒
Local retail
Stock enquiry responses, order updates, customer communication at scale
🍕
Hospitality
Table reservations, event bookings, enquiry capture, review follow-ups

What people say

Early results from NI businesses

★★★★★
"We were losing at least five or six enquiries a week to missed calls. Within the first two weeks of the pilot, we booked three jobs straight from the automated replies. Genuinely wish we'd done it sooner."
MD
Michael D.
Owner, Belfast garage
★★★★★
"The booking reminder system cut our no-shows in half within the first month. It used to take up 20 minutes every evening ringing round — now it just happens automatically. Dead easy to set up too."
SC
Sarah C.
Owner, Lisburn salon
★★★★★
"I was sceptical honestly — thought it would be too complicated or feel robotic to customers. It's neither. Customers think it's brilliant and I barely have to look at my phone on jobs anymore."
PH
Paul H.
Sole trader plumber, Antrim

Pricing

Simple, honest pricing

No setup fees. No long contracts. Start with the 14-day free pilot — if it works, you subscribe. If it doesn't, you walk away. That's the deal.

Starter

£97

per month, cancel anytime

  • Missed-call auto-reply
  • WhatsApp message automation
  • Up to 200 automated messages/mo
  • Basic booking confirmation
  • Email support
  • 14-day free pilot included
Start free pilot
Most popular

Growth

£197

per month, cancel anytime

  • Everything in Starter
  • AI-powered enquiry handling
  • Booking + reminder system
  • Unlimited automated messages
  • Monthly performance report
  • Priority WhatsApp support
  • Quarterly system review
Start free pilot

Custom

Let's talk

tailored to your business

  • Multi-location businesses
  • Custom CRM integrations
  • Bespoke AI workflows
  • Staff notification systems
  • Dedicated account manager
  • On-site setup available
Get in touch

FAQ

Questions we always get

Do I need to be technical to use this?
Not at all. We handle the entire setup from start to finish. You just tell us how your business works and what you want the system to say — we build everything. Most customers never touch any settings themselves.
Will it sound robotic to my customers?
No — we write all the messages in your business's voice. Before anything goes live, you approve every message. If it doesn't sound exactly like you, we rewrite it. Most customers tell us they get compliments on how fast and friendly their replies feel.
What happens if the automation gets it wrong?
The system is designed to know its limits — if a question is too complex, it escalates to you directly and flags it. You're always in control and can jump in at any point. It handles the routine stuff; you handle the edge cases.
How long does the free pilot last?
14 days. Fully live, fully functional — not a watered-down demo. At the end we show you exactly how many enquiries were captured, how many messages sent, and what the estimated value is. Then you decide if you want to continue.
Can I cancel anytime?
Yes, no contract and no cancellation fees. We work month to month. If you ever want to stop, just let us know and we'll close everything down cleanly. We'd rather earn your business every month than trap you in a contract.
Does it work with WhatsApp Business?
Yes. We can work with SMS, WhatsApp Business, email, or a combination — depending on what your customers actually use. We'll advise what makes most sense for your industry and customer base during the free workflow check.

Get in touch

Book your free workflow check

A 30-minute call. We look at how your business handles calls and messages right now, show you exactly where leads are being lost, and explain what we'd do about it. No pitch, no pressure.

+44 7700 000 000
hello@niwebflow.co.uk
Based in Belfast, Northern Ireland

We'll be in touch within 2 hours during business hours. No spam, no hard sell — just a conversation.

You're booked in 🎉

We'll be in touch within 2 hours to confirm your free workflow check. Check your phone — we'll WhatsApp you directly.

Ready to stop losing customers to missed calls?

14-day free pilot. No contract. Set up in 48 hours. What's the worst that could happen?

Start the free pilot → 📞 Call us now